Category Archives: HTC Hero

HTC Hero Troubleshooting Steps

Having issues with Your HTC Hero?  Is your Sprint HT Hero acting up?  Need to clear the data on your Hero?

Here are some things you can do when your phone hangs, has problems running applications, or is operating slowly:

1.Check if there is enough free space on the phone to run the application.   To check free space, press HOME > MENU, and
then tap Settings > SD card & phone storage or Applications
.

2.Clear data and cache of applications.  To clear data and cache, press HOME > MENU, and then tap Settings > SD card & phone storage or Applications > Manage applications.

3. Uninstall third-party applications.  To uninstall third-party applications, press HOME > MENU, and then tap Settings > Applications > Manage applications.

4. If your phone is not responding to input, remove the battery, wait for 10 seconds, then reinsert the battery and turn on the phone.

5. Do a Master Reset on Your HTC Hero.  Backup important phone data and then reset the phone.  To reset the phone, press HOME > MENU, and then tap Settings > Security > Factory data reset.

6. Check for updates and and other useful tips on the HTC website - www.htc.com.