Q&A: blackberry 9700 software?

Question by Lisa: blackberry 9700 software?
HELP!! why does it say "verify blackberry device is connected" on my device manager when the USB is connected to my pc and phone. i have a 32 laptop with windows vista premium.all software installed for the blackberry desktop and also blackberry device.I've removed and re-installed it twice.i'm just trying to connect my phone with the my computer but it states it cant find my device :( please help! im not a computer wiz as you can probably tell.Hope that all made sense :)

thanks alot,

lisa

Best answer:

Answer by BEE
Could you please Read this post for tips and help to connect your device to Desktop Manager:
supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/Tips-for-getting-BlackBerry-Deskt...

**********For a Clean uninstall of Desktop Manager
blackberry.com/btsc/KB02206

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